who we are

Stanley Staffing was founded in 1997 by President Dave Stanley in Cleveland, Ohio. Locally, we are recognized as the third largest office-staffing firm in Northeastern Ohio. Nationally we have two divisions.
Our national sales staffing group places outside BTB Sales Representatives.
Our national call center-staffing group is critically acclaimed as the premier call center staffing organization in the country.  We are widely recognized for our 11 Point Call Center Program and our customizable/unique-to-us 17 Step Hiring Process.

COMPANY FACTS

  • Founded in 1997
  • Headquartered in Cleveland, Ohio.
  • Third largest office-staffing firm in Northeastern Ohio.
  • Have 3 divisions:

1. National Call Center Staffing

2. National Outside B-T-B Sales Recruiting

3. NE Ohio Administrative/Call Center Staffing

  • Member of the ASA, DMA, ATA, SHRM, and COSE.
  • Strategic partner with Kenexa for skill, simulator, and behavioral call center/office testing. 
    Over 850 tests!
  • The premier national call center staffing firm critically acclaimed by DMA and ATA.
  • Value Proposition:  Better People, Better Service
  • #1 Competitive Advantage:  Our customizable 17 Step Hiring Process

CLAIM TO FAME

  • What we do best in the USA:  Our up-to-17 Step Hiring Process. 
    Customizable yet standardized.
  • Exclusive endorsements!  The only staffing firm endorsed by the: *ATA- American Teleservices Association and *DMA- Direct Marketing Association!- The two call center governing associations.
  • Testing!  850+ call center/office skill, behavioral, and simulator tests in our National Testing Center.  (Remotely accessible!)  Tutorials available too.
  • Our “Smart Profile.”  We profile/benchmark/analyze your top/bottom performing reps to identify Performance and Retention Indicators.  We identify the characteristics that define your A, B, and C candidates.
  • Retention Management- Evaluation feedback and Reason Code Analysis on turnover.
  • Hiring Results:  Have hired 600 reps in one month for client
  • Quality Results:  91% of our administrative temp-to-hire placements have converted to our clients’ payroll.
  • Accessible-to-you:  National staffing provided in all 50 states

Stanley Staffing specializes in recruiting and retaining call center, office, and sales employees. Our up-to-17 Step Interview Process- just one point of our 11 Point Program- is designed to improve your quality of hire, minimize employee attrition, eliminate staffing related hassles, while being budget friendly. Our final result is noticeably more qualified and prepared than the product from temporary agencies! Experience the difference!

 Being Ohio based we are actively involved locally with the Ohio Staffing Services Association (OSSA)-our state trade industry, Cleveland Growth Association/COSE-Council of Small Enterprises, Akron Regional Development Board (ARDB), Society for Human Resource Management (SHRM), and Buckingham, Doolittle, & Burroughs, LLP- endorsed and recognized by OSSA as the premier legal council for Ohio HR, co-employment, and staffing law.

 We keep our national perspective through the American Staffing Association (ASA)-our industry trade association. We are particularly proud of our endorsement from the two governing associations within the call center industry- American Teleservices Association and Direct Marketing Association. Our participation within these two organizations allow us to understand more specifically the call center related industry issues our clients face.