About Stanley Staffing
Today Stanley is one of the largest staffing firms in northeastern Ohio with a core focus on call center/customer service, office, medical billing, light industrial, and national sales recruiting.
Who We Are Facts:
- Founded in 1997
- Headquartered in Cleveland,Ohio
- Specializes in call center, administrative, sales, and light industrial staffing
- Ohio offices: Cleveland, Akron, and Canton
- Earned “Best staffing firm in Ohio” in 2011
- One of the largest staffing firms in NE Ohio.
- National offices: Dallas, Phoenix, Newark, and Queens.
- The nation’s premier call center staffing firm.
- Staffed out-of-state clients in over 45 markets.
- Only staffing firm endorsed by the two leading association in the call center industry:
ATA - American Teleservices Association and DMA - Direct Marketing Association.
- Cavalry Staffing - sister company services hospitals, hotels, and rental car companies.
Strategic Partners include:
- Kenexa, IBM - Provides our Assessment Suite and Profiling services. Skill, simulation, behavioral, personality, professionalism, etiquette, and bi-lingual tests are included.
- Buckhingham, Doolittle, & Burroughs - Provides our legal and employment law guidance.
- Automated Business Designs - Provides our total front and back office automation.
Claim to fame:
We add “science” to hiring and retaining employees.
- Our selection process is the most comprehensive in the industry making it best in class.
- We profile top performers! We identify the unique characteristics of your top performers and can build a customized profile of your company’s top performers. We also have a best in class profile of top performers by position type on a generic national level.
- Technology advantages including paperless timekeeping. Our timekeeping allows clients to see the whereabouts of our workers from their PC, alerts us first if our people are a minute late, and gives clients access to our web portal to place orders or get needed information.
- Our Retention Program engages both client and employee to where our common result is a lowering of attrition by over 25%!
Temporary, Convert-to-Hire, Direct Hire
Our areas of specialization:
Call Center/Customer Service
Professional- Accounting, I.T., H.R.
Sales- B2B, Retail, Inside Sales
Ohio - Cleveland, Akron, Ohio
New York - Queens, Brooklyn, Albany
New Jersey - Newark
Arizona - Phoenix