About Stanley Staffing

Today Stanley is one of the largest staffing firms in northeastern Ohio with a core focus on call center/customer service, office, medical billing, light industrial, and national sales recruiting.

Who We Are Facts:

  • Founded in 1997
  • Headquartered in Cleveland,Ohio
  • Specializes in call center, administrative, sales, and light industrial staffing
  • Ohio offices: Cleveland, Akron, and Canton
  • Earned “Best staffing firm in Ohio” in 2011
  • One of the largest staffing firms in NE Ohio.
  • National offices: Dallas, Phoenix, Newark, and Queens.
  • The nation’s premier call center staffing firm.
  • Staffed out-of-state clients in over 45 markets.
  • Only staffing firm endorsed by the two leading association in the call center industry:
    ATA - American Teleservices Association and DMA - Direct Marketing Association.
  • Cavalry Staffing - sister company services hospitals, hotels, and rental car companies.

Strategic Partners include:

  • Kenexa, IBM -  Provides our Assessment Suite and Profiling services.  Skill, simulation, behavioral, personality, professionalism, etiquette, and bi-lingual tests are included.
  • Buckhingham, Doolittle, & Burroughs - Provides our legal and employment law guidance.
  • Automated Business Designs - Provides our total front and back office automation.

Claim to fame:

We add “science” to hiring and retaining employees.

  1. Our selection process is the most comprehensive in the industry making it best in class.
  2. We profile top performers! We identify the unique characteristics of your top performers and can build a customized profile of your company’s top performers. We also have a best in class profile of top performers by position type on a generic national level.
  3. Technology advantages including paperless timekeeping. Our timekeeping allows clients to see the whereabouts of our workers from their PC, alerts us first if our people are a minute late, and gives clients access to our web portal to place orders or get needed information.
  4. Our Retention Program engages both client and employee to where our common result is a lowering of attrition by over 25%!

Services:

Temporary, Convert-to-Hire, Direct Hire
On-site Management
Facilities Management
Payrolling

Our areas of specialization:

Call Center/Customer Service
Office/clerical
Professional- Accounting, I.T., H.R.
Medical billing
Light Industrial/Manufacturing
Sales- B2B, Retail, Inside Sales
Hospital
Hotel
Car Rental

Our locations:

Ohio - Cleveland, Akron, Canton
New York - Queens
New Jersey - Newark
Arizona - Phoenix
Texas - Dallas